Don’t Pay Same Rate For Complex And Simple Support
A big part of IT support for most businesses is related to workstations and users i.e. support related to Windows, Microsoft Office, browsers, emails, most commonly used applications, printers, scanners and general user support.
Unlike most providers who have one high hourly rate for any IT support they provide, our rates are designed based on the complexity of work. To make things easier to manage, we have grouped our hourly rates into two groups:
1. Workstations and Users
2. Servers and Network Support
Most of the help desk, software management and connectivity support fall under the Workstations and User group with a lower hourly rate. This means hundreds not if thousands of dollars savings on your IT support costs for your organization.