We strive to bring our response time to a minimum. Any issue both systems generated and user-reported will be assigned a priority and be handled per the priority level below:
The issue has a critical company-wide impact impacting all users and the time-sensitive business operations. The issue needs immediate attention!
14 Minutes or Less
The issue has a significant impact impacting a large number of users, core business and time-sensitive business operations. The issue needs elevated attention!
30 Minutes or Less
The issue does not directly affect time-sensitive operations and generally affect a few users. The issue does not require expedited handling.
3-4 Hours or Less
IT Support & IT Service that help your business run smoothly. In a highly competitive marketplace, you as the leader of your organization are concerned about not only business continuity and productivity but ways to achieve competitive advantages. Having a trusted IT service provider is the key resource that enables your organization to reduce costs, increase productivity and achieve a competitive advantage while increasing your customer satisfaction and operational efficiency.
Are you seeking peace of mind when it comes to your IT systems and the security of your business-critical data? Would you like to increase your employees’ performance and productivity?
Simply fill out the form on this page and one of our consultants will promptly call you for your free consultation!
Here is the step by step guide on how to get started:
100% Free & No-Risk. You are never obligated to pay us or work with us just to have a free consultation with our consultants!
Want to call us instead? Call us at 866-745-0980 right now!
FREE 30 Minutes Consultation!